Privacy Policy

Mindowls (“we”, “us”, “our”) is a digital marketing and white-label e-commerce agency based in Pakistan. This Privacy Policy explains how we collect, use, and protect the information you share with us — including through our website, social media pages, and Meta (Facebook/Instagram) lead forms and advertisements.

By submitting your information to us through any of our forms or advertisements, you agree to the terms described in this policy.

1. Information We Collect

When you fill out a lead form, contact us, or interact with our ads, we may collect:

• Your name
• Phone number
• Email address
• Answers you provide to qualifying questions (e.g. business goals, budget range, timeline)
• Any other information you voluntarily share with us through WhatsApp, forms, or direct messages

2. How We Use Your Information

We use the information you provide to:

• Contact you regarding our e-commerce and digital marketing services
• Understand your requirements so we can offer relevant solutions
• Follow up via phone call, WhatsApp, SMS, or email
• Improve our services and the relevance of our advertising

We do not use your information for any purpose beyond communicating with you about our services.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. Your data is only accessed by the Mindowls team for the purpose of following up on your inquiry.

We may use trusted third-party tools (such as Meta/Facebook, WhatsApp Business, or CRM software) strictly to manage and respond to your inquiry. These platforms have their own privacy policies governing how they handle data.

4. Data Storage & Security

We take reasonable steps to keep your information secure and only retain it for as long as necessary to respond to your inquiry or maintain an ongoing client relationship. If you would like your information removed from our records at any time, you can request this directly from us.

5. Your Rights

You have the right to:

• Ask what information we hold about you
• Request corrections to your information
• Request that we delete your information from our records
• Opt out of future communication at any time

6. Third-Party Advertising Platforms

Our ads and lead forms run on Meta (Facebook/Instagram). When you submit a lead form, some information may also be processed according to Meta’s own Privacy Policy, which governs how Meta handles data submitted through their platform.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, reach out to us: